Frequently Asked Questions
I am a beginner. Where should I start?
Begin with “Beginner Foundations: Cast-On to Bind-Off” and “First Project: Garter Stitch Hat.” They build confidence in under three hours total. Browse more in our Catalog.
What’s the difference between Video, Live, and Cohort classes?
Video courses are self-paced with lifetime access. Live classes are real-time workshops with Q&A and replays. Cohorts are multi-week programs with structured milestones and mentor feedback.
Do you offer refunds?
We offer a reasonable satisfaction policy. Live/Cohort sessions have specific refund windows posted at checkout. If something isn’t right, contact us via Contact.
Do you provide certificates?
Yes. Upon completing all modules and assessments in a course, you can download a completion certificate for your records.
What supplies do I need?
Each course includes a materials list. Most beginners need worsted-weight yarn, 4.5–5.0 mm needles, scissors, and a tapestry needle.
How long do I have access to courses?
Video courses include lifetime access. Live and Cohort courses include replays for at least one year from the course start date.
How do you keep the community supportive?
We moderate discussions, enforce clear guidelines, and prioritize kindness and constructive feedback. Violations result in warnings or removal.
Do you have bundles or discounts?
We occasionally offer bundles for skill paths. Subscribe during checkout to receive fair, no-pressure updates—never fake countdowns.